Refund policy

As our honey is a perishable item we cannot expect a returns expert for specific circumstances. If you have any questions or concerns with your item(s) please email us at hello@shorthive.com.au and we will help in any way we can 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item so we can evaluate the issue and make it right.